Frequently asked questions for MTB TOUR CUSCO - PERU
Our starting point for biking is from our office located at Zetas Street #400, Cusco. Follow this link to get there quickly.
This is where we provide you with gloves, helmets, and a bike tailored to your needs.
At the request of our customers, we offer pick-up from anywhere in Cusco, the Sacred Valley, and the Southern Valley.
You can book instantly by contacting us directly at this number: +51 932 394 164 if the tour is only by bicycle and does not include mobility.
If your tour includes mobility, we recommend booking this tour one day in advance.
We have all the hours available from 7 a.m. to 3 p.m. From Monday to Sunday, the priority is always our clients. Contact us and book your bike adventure.
but we recommend these hours: 9 a.m. and 2 p.m. It varies according to the tour you want to do, see all the routes here.
The best-selling bike tours are:
- Maras and Moray by bike (intermediate level)
- Corn route by bike, sacred valley (basic level)
- 4 ruins by bike (intermediate level)
- Yuncaypata and Rumiwasi by bike (intermediate level)
- Huayllarcocha and Amarumarkawasi by bike (intermediate level)
- Inkilltambo and K’allachaka by bike (intermediate level)
- Devil’s balcony by bike (intermediate level)
- Mama Simona route (advanced level)
- Occopata route (advanced level)
- Lares by bike (advanced level)
- The wizard and shepherd (advanced level)
- Inka avalanche (advanced level)
- See all the details of these routes here.
Yes, you can book in our office, and you can pay by card or cash
Yes, just in case you want to book months in advance.
You can make the deposit via PayPal or Western Union.
Request a PayPal account or click here.
- cross country
- XCO Maraton
- full MTB
- downhill
- enduro
- expeditions
Riding a bicycle in the city of Cusco is difficult for cyclists who have never ridden a bicycle, it is easy for people who know how to drive.
It also depends a lot on the type of bicycle and the accessories it has. Our company offers you a Trek ype of bicycle and the accessories it has. Our company offers you a Trek 12-speed bicycle.
We recommend cycling on the second day because the city of Cusco is at 3,400m. A city in height, for many travelers it is difficult to adapt quickly because they come from sea level.
For your first day, we recommend the traditional tours or the free walks.
The ideal route that we recommend for beginners is the corn route, which is located in the Sacred Valley of the Incas, and has a distance of 21km by the valley cycle path, which means a wide dirt road that crosses the corn crops in the seasons of December and January.
a route with 200 meters of unevenness, which does not mean much effort.
This tour through the Sacred Valley starts from the town of Taray, which is located near Pisac, and follows a route that goes through picturesque towns and ends in Calca or Urubamba.
Yes, all of our adventure guides are fully licensed and have extensive experience managing groups.
They are also registered with DIRCETUR, an institution that takes care of tourism and obliges all travel agencies to hire a guide with a card, according to the regulations of the Peruvian state.
We recommend you, according to the level of physique you have:
- if you have an advanced physique 6-7 hours
- if you have an intermediate physical level of 3–4 hours.
- If you have a basic physical level of 2 hours
- See routes here according to your physical condition.
We also recommend, depending on your physical level:
- if you have an advanced physique of 41 km–60 km. 80 km.
- if you have an intermediate physical level of 22–31 km.
- if you have a basic physical level of 13 km, 17 km, or 20 km.
- See routes here and choose how many kilometers you can do.
The best cross-country routes are the following:
- Maras and Moray
- Valley bike path
- 4 Inca ruins from Cusco
- Mom Simona
- Mountain 7 Colors
- Circuit 4 lagoons and Q’eswachaka bridge
- see all cross-country routes.
One of the best enduro routes in Cusco is El Brujo y Pastor.
watch video
enduro routes in the sacred valley: chinchero enduro, patacancha, huchuyqosqo, and more
We selected the following best downhill routes in Cusco and the Sacred Valley:
Downhill routes in Cusco
- yuncaypata
- huayllarcocha
- salkantay town
- huacoto
- Occopata
Downhill routes in the sacred valley
- inca avalanche
- salt route
- Qoricocha
- chinchero
- lares
- see all routes
The most exciting XCO route is the Mama Simona route, which has a distance of 41km. and a positive difference of more than 1,000m uphill.
crossing mountains and valleys and cycling on incredible short roads (singletracks)
Contact us now and book this bike tour.
One of the best unmissable MTB routes in Cusco is Huayllarcocha, which has a distance of 17km and a positive unevenness of 455 m uphill.
crossing through Inca ruins and descending short singletrack trail.
On Sundays, we operate normally. Contact this number directly at +51 932 394 164
If you book a bike tour near Cusco, it ends at our office at Zetas street 400
If you book a sacred valley bike tour, it ends at your hotel.
If you want to finish in a specific place, just inform us before starting the tour! Please!
No, We also have basic and intermediate bike tours.
Our bike tour lasts 3–4 hours, but you can also book many other full day tours.
See routes according to the time you have.
Generally, you do not need an entrance ticket, but if you book a tour for Maras and Moray by bicycle, you can buy the entrance ticket; it is optional.
- small backpack.
- Comfortable clothes.
- waterproof jacket (nov to mar)
- Sunscreen.
- Sunglasses.
- A bottle of water.
Our outdoor activities are tours for everyone; you just need to inform us what level you have, and we will look for a route that is appropriate for your level.
Yes, you can modify, but you cannot cancel your tour, by contacting our WhatsApp and indicating your modification one day in advance.
Yes, we accept cancellations, but there is no refund according to our company policies.
You can cancel your tour 48 hours in advance to reschedule it.
But if you did not show up for the tour at the reserved time and date, it will be a No Show, which means that you lost the tour without the right to claim, according to the company’s policy.
Refunds can be given in these cases:
- some accident
- bad healthy
To get the money back, you have to show proof, such as receipts, tickets, etc.
You must request a refund 48 hours in advance.
We dont include insurance against accidents; the insurance is personal.
We include security equipment such as:
- helmets, gloves
- knee and elbow pads
Yes, you can join normally. For all cyclists who travel with their bikes, we have other prices.
Yes, you can py by card, but we recommend paying in cash for this reason:
The bank charges a commission of 7% of the total to be paid for using the POS; if you agree with this amount, great.
The brands of our bicycles are:
- Trek
- Konna
- Specialized
- Santa Cruz
Frequently asked questions for traditional tours
Pick up from your hotel
In all our traditional tours, such as the Sacred Valley, Machu Picchu, Seven Color Mountain, Humantay Lagoon, and others, your pick-up is included.
You can book instantly by contacting us directly at this number: +51 932 394 164 if the tour is half a day or a day.
If your tour is 2 to 3 days long, we recommend booking one day in advance.
The schedules of our excursions are different. Here, in the link below, you can check the schedules and detail according to the tour you choose.
See all tours and schedules.
The best-selling tour are:
- City tour Cusco
- Macchu Picchu
- mountain, 7 colors
- humantay lagoon
- sacred Valley
- South valley
- Maras and Moray
- See all tours
Yes, you can book in our office, and you can pay by card or cash.
Yes, just in case you want to book months in advance.
You can make the deposit via PayPal or Western Union.
Request a PayPal account or click here.
Yes, we recommend you take our half-day city tour and a free tour to acclimatize to the city of Cusco, which is at 3,400m.
We can also recommend resting at your hotel.
The most recommended tours are:
- Unmissable Machu Picchu
- sacred Valley
- City tour in Cusco
- mountain, 7 colors
- Humantay Lagoon
- See all tours
Yes, all our guides have a full license and a lot of experience managing groups.
They are also registered with DIRCETUR, an institution that takes care of tourism and obliges all travel agencies to hire a guide with a card, according to the regulations of the Peruvian state.
On Sundays, we operate normally. Contact this number directly at +51 932 394 164
All of our traditional Cusco tours end one block from the Plaza de Armas, in the historic center.
We recommend buying any of these tickets to visit the Sacred Valley, the South Valley, and the city of Cusco.
Tourist ticket for foreigners, general ticket: 130.00 soles
Tourist ticket for foreigners, partial ticket: 70.00 soles
Tourist ticket for foreigners, student ticket, general: 70.00 soles
Tourist ticket for national and general tickets: 70.00 soles
Tourist ticket for nationals, partial ticket: 40.00 soles
Tourist ticket for national students, general ticket: 40.00 soles
Tourist ticket for national students, partial ticket: 40.00 soles
duration of these tickets
General BTC duration: valid for 10 days
Partial BTC Duration: Valid for 2 days
Tourist places in Cusco that include the tourist ticket
Cusco city tour includes: Sacsayhuaman, Qenqo, Pucapucara, and Tambomachay.
The Sacred Valley includes Pisac, Ollantaytambo, Chinchero, and Moray.
The South Valley includes: Tipon and Piquillacta.
Plus the six museums of Cusco.
- Comfortable clothes.
- Sunscreen.
- Sunglasses.
- A bottle of water
Yes, you can modify your tour by contacting us via WhatsApp and indicating your modification one day in advance.
we also accept cancellations, but there is no refund according to our company policies.
You can cancel your tour 48 hours in advance to reschedule it.
But if you did not show up for the tour at the reserved time and date, it will be a “no show”, which means that you lost the tour without the right to claim, according to the company’s policy.
Refunds can be given in these cases:
- some accident
- bad healthy
- To get the money back, you have to show proof,
- such as receipts, tickets, etc.
You must request a refund 48 hours in advance.
Yes, you can pay by card, but we recommend paying in cash for this reason:
The bank charges a commission of 10% of the total to be paid for using the POS; if you agree with this amount, great.
Frequently asked questions for the free tours of Cusco, Lima, and Arequipa
Our meeting points vary according to the city they are in; here below, we show you:
Use our Google Maps to get to each meeting point.
- Free walking tour in Cusco, meeting point Plazoleta Santa Catalina #207, next to the Monastery of Santa Catalina, Use our Google Map, #freetourcusco.
- Free biking tour in Cusco; meeting point: Buho Tours office; use our Google Map #freebikingtourencusco.
- Free walking tour of the San Blas neighborhood in Cusco. Meeting point: Santa Catalina Square #207, next to the Santa Catalina Monastery. Use our Google Map, #freetourbarriodesanblasencusco.
- Free walking tour of Sacsayhuaman from Cusco, meeting point Santa Catalina Square #207, next to the Santa Catalina Monastery, Use our Google Map, #treetoursacsayhuaman.
- Free walking tour in Lima from Miraflores First meeting point: porta passage #132, Miraflores (only picked up by local bus, take 2.50 soles to pay in public transport). Use our Google Map, #freetourenlima.
- Free tour Lima’s historic center, the second meeting point, is in front of the Merced church, Jirón de la Unión, near the main square of Lima. Use our Google Map, #freetourdowntownenlima.
- Free walking tour in Arequipa: meeting point: Santa Catalina Street #204 (Choco Chaqchao Museum), one block behind the cathedral. Use our Google Map: #freewalkingtourenarequipa.
Read carefully the hours and days available here at the links.
Free tour in Cusco, 3 schedules available:
- 10 a.m. (English, Spanish)
- 1 pm. (English)
- 1:30 p.m. (English, Spanish)
Free biking tour in Cusco, 2 available schedules:
- 9 a.m. (English, Spanish)
- 2 p.m. (English, Spanish)
Free tour of Sacsayhuaman, 2 available schedules:
- 9:30 a.m. (English, Spanish)
- 2 p.m. (English, Spanish)
Free tour of San Blas; 3 schedules available:
- 10 a.m. (English, Spanish)
- 1 pm. (Spanish)
- 1:30 p.m. (English, Spanish)
Free tour of Lima, 3 available times:
- 10 a.m. (Spanish, English)
- 11 a.m. (Spanish, English)
- 3 p.m. (Spanish, English)
Free tour in Arequipa, 2 available schedules:
- 10 a.m. (Spanish, English)
- 3 p.m. (Spanish, English)
Yes, making a reservation for this type of tour is free! without any advance payment, but you have to be 100% sure to participate.
The reservation is necessary to count how many passengers we have per schedule; our minimum is 2 people and our maximum is 15 people.
so we can give you a good service in two separate groups in Spanish or English.
To book this tour:
You can do it on the platform; you have to choose the time and date and leave your WhatsApp or email.
To book instantly, you can do it via WhatsApp; we are available 24/7.
If they are free, for this tour you don’t have to pay before; you pay after the tour, and you choose when to tip.
Our guides are not paid by an ONG or the Peruvian state; the only income they have is tips, which are shared with the entire team.
The suggested tip is 20 to 30 soles per person, for these reasons:
- Our guides are professionals.
- They have no salary, the only shared salary is the tip.
- The guide time is 2 to 3 hours, “nobody in this life spends their time for free” sharing history and culture.
- Our tours are cultural.
paid tour
- You have to book at 50%.
- The guide does not make an effort to satisfy the clients, the tour is already paid for.
free tour
- You don’t have to pay 50%.
- The guide will always try harder, because this job depends a lot on his performance. If the guide did a good job, then the tip will be more.
- if the guide does a bad job, the tip will be less.
Yes, all our guides are licensed and specialized, with enough experience managing groups.
They are also registered with DIRCETUR, an institution that takes care of tourism. Free tours or other paid tours require professional guides who have a guide card, according to Peruvian state regulations.
Yes, you are free to withdraw from the tour earlier, but do not forget to leave your tip, “this service is our job, it values and respects the way we earn money.”
NO, these tours are in Spanish and English, if you are looking for this tour in your language, you can consult for a private tour here.
These tours’ itineraries include as many tourist attractions as possible while avoiding as many as possible.
Squares, local markets, museums, churches, archaeological sites, important streets, etc.
The majority of these places are explained by their exteriors.
In the cities of Lima and Arequipa No, we operate free tours; enter this link to find out more.
If we operate in Cusco, we are available only at 10 a.m. For more information, visit this link.
No, our free tours are in two groups, in Spanish and English. We recommend checking the schedules here at this link.
These walking tours in Cusco, Lima, and Arequipa end two blocks from the main historic center square, a 10-minute walk away.
They are not difficult; they are walks through the city and flat for 1.5 to 2 km, making stops.
The tour lasts from 2.5 to 3 hours, depending on the number of tourists that join; if it is a group of 15, the duration could be 3 hours in the 3 cities.
No, for these tours you do not need to buy any tickets; the guided ones are external, but we enter some places for free such as local markets, museums, and archaeological centers that are free admission.
You need to bring:
- Hat or cap (primordial)
- Sunscreen
- Water
- Warm clothes
- Camera (optional)
- The tip for the tour can be in dollars or Peruvian soles.
Everyone is free to join and participate in our tours; you just have to contact us and book.
Yes, you can modify and cancel your tour by leaving a message on our email or WhatsApp indicating your cancellation or modification of your reservation.
